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Privacy Policy

This legal text gives details of how we collect and process your personal data through your use of our website, including any information you may provide to us through the site when you purchase a service or provide your contact details through the contact form.

When you provide us with your data, we inform you that our services are not possible for those people who are not able to give consent, so when you send us the forms, you guarantee that you have sufficient capacity to give consent.

Below we inform you about the data protection policy of: Ansa Energy, S.L

  1. Responsible Parties

Contact details of the person responsible: Ansa Energy, S.L, with CIF: B92988526 and address at: Calle Madrid Nº 16, 29604 Marbella Málaga and telephone: 951088929. Email:

Registered in the Mercantile Registry of Malaga on March 13, 2009, Volume 4622, Book 3530, Folio 65, Section 8 1st Registration, MA-100694

Ansa Energy, S.L, is responsible for your data. (Hereinafter we, us or our).

  1. What data do we collect?

The General Data Protection Regulation defines personal data as any information about an identified or identifiable natural person, i.e. any information capable of identifying a person. This would not include anonymous data, nor percentage data.

The personal data that may be collected directly from the interested party will be treated confidentially and will be included in the corresponding processing activities, owned by Ansa Energy, S.L.

On our website we may process certain types of personal data, which may include:

  • Identity information: Name and surname.
  • Contact details: Email and telephone
  • Economic data: Bank details.

We do not collect any data relating to special categories of personal data (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and information about your health, genetic or biometric data).

In the event that you are required to collect personal data by law or under the terms of a contract between us and you refuse to provide it to us, we may not be able to enter into the contract or provide the service and you must notify us in advance.

  1. How do we collect your personal information?

The means we use to collect personal data are:

  • Through the form on our website, through our contact email, by phone or mail, when:
    • Request information about our services
    • Contract the provision of our services
    • Send your comments

To ensure the quality of our site, we reserve the right to refuse any application for registration or to suspend or cancel a previously accepted registration if we believe that it does not comply with these requirements or any other law or regulation. If this happens, we will try to explain the reasons for our decision, but we cannot undertake to do so in all cases.

  • Throughtechnology or automated interactions: On our site we may automatically collect technical data about your computer, browsing actions and usage patterns. This data is collected through cookies or similar technologies. For more information, please see our cookie policy here (link).
  • Through third parties:
    • Google: analytical data or search data. Outside the European Union.
  1. Purpose and legitimacy for the use of your data.

The most common uses of your personal data are:

  • For the formalization of a contract between Ansa Energy, S.L. and you.
  • When you give your consent to the processing of your data
  • When we need them to comply with a legal or regulatory obligation.
  • When it is necessary for our legitimate interest or that of a third party.

The User may revoke the consent given at any time by sending an email to or by consulting the section on the exercise of rights below.

Below is a table where you can see the ways in which we will use your personal data and the legitimacy for its use, as well as what kind of personal data we will process. We may process some personal data for additional legal reasons, so if you need details please send an email to

PurposeData typeLegitimacy for your treatment
To request information through the contact form

–       First Name

– Surname

– Email

Consent of the person concerned
To make a reservation

–       First Name

– Surname

– Email

– Telephone

– Bank details

Consent of the person concerned

Purpose: We will only use your data for the purposes for which we collect it, unless we reasonably believe that we should use it for another reason, notifying you in advance so that you are aware of the lawful reason for processing and provided that the purpose is compatible with the original purpose.

  1. How long will we keep your data?

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and the processing of the data. The provisions of the different regulations regarding the retention period shall apply, as far as applicable to this treatment.

Subscriber data by e-mail or form: From the time the user subscribes until the user unsubscribes.

  1. Exercise of Data Protection Rights:

How to exercise these rights? Users may send a communication to the registered office of Ansa Energy, S.L. or to the e-mail address, including in both cases a photocopy of their National Identity Card or other similar identification document, to request the exercise of the following rights:

  • Access to your personal data: you can ask Ansa Energy, S.L. if it is using your personal data.
  • To request their rectificationif they are not correct, or to exercise their right to be forgotten with respect to the same.
  • To request the limitation of the treatmentIn this case, they will only be kept by Ansa Energy, S.L. for the exercise or defence of claims.
  • To object to its treatment: Ansa Energy, S.L. will stop treating the data in the way you indicate to us, unless for legitimate reasons or for the exercise or defence of possible claims, these must continue to be treated.
  • To the portability of the data: in the event that you want your data to be processed by another firm, Ansa Energy, S.L, will facilitate the portability of your data to the new data controller.

You may use the forms made available to you by the Spanish Data Protection Agency to exercise your previous rights: Here

Claim before the AEPD: if you consider that there is a problem with the way in which Ansa Energy, S.L. is treating your data, you can address your claims to the corresponding control authority, being in Spain, the competent one for it: Spanish Data Protection Agency.

We will ask you for specific information to help us confirm your identity and to ensure your right to access your personal data (or exercise any of the other rights set out above). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it.

All requests will be dealt with within the legal deadline of one month. However, it may take longer than one month if your request is particularly complex. In this case, we will notify you and keep you updated.

  1. Transfer of personal data

It is possible that, in the performance of our work, we may need the help of third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee your rights:

  • Service providers that provide information technology and systems management services.
  • Professional advisors including lawyers, auditors and underwriters providing banking, legal, insurance, accounting and legal consulting services

All processors to whom we transfer your data will respect the security of your personal data and will treat it in accordance with the GDPR.

We only allow such persons in charge to process your data for specific purposes and in accordance with our instructions. However you can ask us, in compliance with the transparency of a list of who are these companies that provide us with services, you can do so by email:

  1. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized manner, modified or disclosed. In addition, we limit access to your personal data to those employees, agent contractors and other third parties who have a business need to know that data. They will only process your personal data in accordance with our instructions and are subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected breach of your personal data and will notify you and the Supervisory Authority in the event of a breach of security as regulated by the GDPR Articles 33 and 34.