Our Spa is an authentic wellness space focused on the customer experience. With a wide range of massages and a free thermal circuit ideal for wellness, relaxation and vitality. In our water area, different elements are combined to tone the body and eliminate tension. A unique experience set in an exquisite oriental style. If you are a professional with a passion for wellness, with experience in massage, great customer orientation and ease of communication, with a great ability to promote the products and services we offer in our spa, we want to meet you!
Manage the spa’s agenda and bookings
Advise and sell services and treatments
Perform massages and treatments
Propose new services to keep the spa offer dynamic and attractive at all times
Control of your work area, staffing, orders in respect of budgets, maintain order and cleanliness during the shift
Reception of clients, follow-up on their satisfaction, upselling
Propose at your level improvements and proposals for the spa department.
Aptitude to work in a team; you will be in close relationship with several departments of the hotel.
Great customer orientation, service vocation: we want to give a professional and close treatment.
Attentive to details: the spa is a very well cared space with many details that make our specificity.
Very communicative and attentive profile: be attentive to the needs of the clients, sell the services and give advice, get to know your clients.
Eager to keep growing, learning, training and developing new knowledge and skills.
Ability to manage bookings, manage systems and think about how to promote the spa and develop its offer (not limited).
Experienced massage therapist.
Minimum 2 years proven experience in Spa and wellness.
Experience in spa/wellness centre reception and its administrative area (orders, reservations, cancellations, collections)
Knowledge of relaxing, decontracting and sports massage techniques as a minimum.
Knowledge of aesthetics is an advantage
Good level of computer skills; Office, Google drive, spa reservation system
Spanish – advanced
English – minimum B2
2 days off per week
2 days off per week