{"id":6170,"date":"2023-01-19T10:05:30","date_gmt":"2023-01-19T09:05:30","guid":{"rendered":"https:\/\/laresidenciatarifa.com\/?page_id=6170"},"modified":"2023-02-22T11:14:38","modified_gmt":"2023-02-22T10:14:38","slug":"apartments-faq","status":"publish","type":"page","link":"https:\/\/laresidenciatarifa.com\/en\/apartments-faq\/","title":{"rendered":"Apartments FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6170\" class=\"elementor elementor-6170 elementor-6160\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2691d6c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2691d6c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9d82e0e\" data-id=\"9d82e0e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01f7c4f elementor-widget elementor-widget-heading\" data-id=\"01f7c4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to get to Apartamentos La Residencia Tarifa<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f59a9b elementor-widget elementor-widget-toggle\" data-id=\"9f59a9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1671\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1671\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How to get there?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1671\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1671\"><p>You can find us in calle alcalde Jes\u00fas number 5, in front of the port of Tarifa.<\/p><p><a href=\"https:\/\/goo.gl\/maps\/HW4cVJ41crRmGJCMA\">Ubicaci\u00f3n<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1672\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1672\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can we book a parking space?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1672\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1672\"><p>Parking is available on request. It has an additional cost of 10\u20ac\/day.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How to get there?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can find us in calle alcalde Jes\\u00fas number 5, in front of the port of Tarifa.<\\\/p><p><a href=\\\"https:\\\/\\\/goo.gl\\\/maps\\\/HW4cVJ41crRmGJCMA\\\">Ubicaci\\u00f3n<\\\/a><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can we book a parking space?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Parking is available on request. It has an additional cost of 10\\u20ac\\\/day.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-257d30e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"257d30e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3cec632\" data-id=\"3cec632\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-353c865 elementor-widget elementor-widget-heading\" data-id=\"353c865\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your stay with us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-515580b elementor-widget elementor-widget-toggle\" data-id=\"515580b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8521\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-8521\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">When can I check in?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8521\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-8521\"><p>Check in can be made between 14:30h and 20:00h. Please let us know your arrival time in advance as we do not have a reception.<\/p><p>In case you want to arrive later, we will leave the keys in a safe. The instructions and code will be sent to you one day before arrival by sms.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8522\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-8522\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">When should I checkout?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8522\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-8522\"><p>Check out must be done at 11:30h at the latest.<\/p><p>Late check out is possible at an additional cost, subject to availability and prior arrangement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8523\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-8523\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the WiFi code?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8523\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-8523\"><p>The WiFi code to be able to connect to the internet is: tarifaresiden.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8524\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-8524\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can we bring our dog?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8524\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-8524\"><p>Yes, dogs are welcome. They have an additional cost of 15\u20ac\/night.<\/p><p>&#8211; Dogs must be kept on a lead in the communal areas.<br \/>&#8211; Dogs are not allowed to be left alone in the flat at any time and are not allowed in the pool area.<br \/>&#8211; The owner of the dog is responsible for any damage in the flat or in the building.<br \/>&#8211; We charge a deposit of 200\u20ac on arrival. This deposit is refunded on departure.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8525\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-8525\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I store my luggage & sports equipment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8525\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-8525\"><p>We recommend that you store your sports equipment in the flat. We do not have a storage room.<br \/>Do not leave your equipment on the terraces. Equipment is not insured in case of theft.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8526\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-8526\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I rent a bike? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8526\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-8526\"><p>Yes, you can rent an electric bike or a normal bike from our partner ARIA https:\/\/ariarentalstarifa.com.<\/p><p>Please contact us if you would like to rent a bike.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8527\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-8527\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is there a laundry and ironing service?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8527\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-8527\"><p>At the Residence Apartments we have a laundry with washing machines, dryers, ironing board and iron that can be used free of charge. We do not have an ironing service.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8528\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-8528\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I book a transfer?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8528\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-8528\"><p>Yes, we can offer you a transfer service from the airport to Tarifa.<\/p><p>This service is contracted through private companies; it is necessary to book in advance, especially in high season.<\/p><p>We provide you with a link where you can book your transfer:<br \/>From Malaga airport: https:\/\/www.malagatransfer.co.uk\/<br \/>From Seville airport: https:\/\/www.shuttledirect.com\/en\/airport\/svq.html<\/p><p>For the return journey to Malaga\/Seville airport, you can book with these companies or request a taxi reservation. It is important to request the service at least 48\/72 hours in advance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-8529\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-8529\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is there a charging point for electric cars in the flat car park? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-8529\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-8529\"><p>Yes, we have 2 electric vehicle chargers. Please book in advance on our customer service number +34 669653228 or write us an email info@laresidenciatarifa.es<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-85210\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-85210\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can I buy a voucher?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-85210\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-85210\"><p>If you wish to purchase a voucher please contact us on our customer service number +34 669653228 or send us an email info@laresidenciatarifa.es<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When can I check in?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Check in can be made between 14:30h and 20:00h. Please let us know your arrival time in advance as we do not have a reception.<\\\/p><p>In case you want to arrive later, we will leave the keys in a safe. The instructions and code will be sent to you one day before arrival by sms.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"When should I checkout?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Check out must be done at 11:30h at the latest.<\\\/p><p>Late check out is possible at an additional cost, subject to availability and prior arrangement.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is the WiFi code?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The WiFi code to be able to connect to the internet is: tarifaresiden.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can we bring our dog?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, dogs are welcome. They have an additional cost of 15\\u20ac\\\/night.<\\\/p><p>&#8211; Dogs must be kept on a lead in the communal areas.<br \\\/>&#8211; Dogs are not allowed to be left alone in the flat at any time and are not allowed in the pool area.<br \\\/>&#8211; The owner of the dog is responsible for any damage in the flat or in the building.<br \\\/>&#8211; We charge a deposit of 200\\u20ac on arrival. This deposit is refunded on departure.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I store my luggage & sports equipment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We recommend that you store your sports equipment in the flat. We do not have a storage room.<br \\\/>Do not leave your equipment on the terraces. Equipment is not insured in case of theft.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I rent a bike?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, you can rent an electric bike or a normal bike from our partner ARIA https:\\\/\\\/ariarentalstarifa.com.<\\\/p><p>Please contact us if you would like to rent a bike.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is there a laundry and ironing service?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>At the Residence Apartments we have a laundry with washing machines, dryers, ironing board and iron that can be used free of charge. We do not have an ironing service.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I book a transfer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we can offer you a transfer service from the airport to Tarifa.<\\\/p><p>This service is contracted through private companies; it is necessary to book in advance, especially in high season.<\\\/p><p>We provide you with a link where you can book your transfer:<br \\\/>From Malaga airport: https:\\\/\\\/www.malagatransfer.co.uk\\\/<br \\\/>From Seville airport: https:\\\/\\\/www.shuttledirect.com\\\/en\\\/airport\\\/svq.html<\\\/p><p>For the return journey to Malaga\\\/Seville airport, you can book with these companies or request a taxi reservation. It is important to request the service at least 48\\\/72 hours in advance.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is there a charging point for electric cars in the flat car park?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we have 2 electric vehicle chargers. Please book in advance on our customer service number +34 669653228 or write us an email info@laresidenciatarifa.es<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I buy a voucher?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you wish to purchase a voucher please contact us on our customer service number +34 669653228 or send us an email info@laresidenciatarifa.es<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c91f0d5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c91f0d5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f576ece\" data-id=\"f576ece\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23c8283 elementor-widget elementor-widget-heading\" data-id=\"23c8283\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">My booking, conditions and cancellation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bda697 elementor-widget elementor-widget-toggle\" data-id=\"6bda697\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1131\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1131\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"> Cancellation clauses and types of reservations<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1131\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1131\"><p>Type of reservations:<\/p><p>From the hotel we offer two types of reservations with different cancellation clauses. At the time of booking, you will be able to see the clause at any time.<\/p><p>Our flexible standard rate allows the client to cancel free of charge with the defined advance notice according to the season:<\/p><p>High season: 7 days in advance.<\/p><p>Medium season: 3 days in advance.<\/p><p>Low season: 24 hours in advance.<\/p><p>Late cancellations or no-shows are subject to a cancellation fee. The cancellation charges within the periods indicated above are as follows<\/p><p>-Stays of one to three days: 100% of the first night.<\/p><p>-Stays of four days or more: 100% of the first two nights.<\/p><p>Non-refundable rate: the hotel will request payment of 100% of the stay at the time of booking. This payment is non-refundable in case of cancellation.<\/p><p>&#8220;No show&#8221; will be charged 100% of the total amount of the reservation up to a maximum of 3 nights (the first three nights) of the stay.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1132\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1132\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Cancellations after check-in<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1132\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1132\"><p>The Residence reserves the right to cancel bookings for reasons of &#8220;force majeure&#8221;, for failure of the client to show up at the established time and for failure of the client to pay the amount of the booking in accordance with the established conditions.<\/p><p>In circumstances in which The Residence is unable to maintain the reservations or offer the services offered, a full refund of the amount paid will be made or an alternative accommodation in an establishment of a similar category will be offered.<\/p><p>The hotel has the right to terminate the accommodation contract for non-compliance with the rules, without refund.<\/p><p>During the accommodation period, the client can cancel the stay and leave earlier than planned, taking into account that there are cancellation clauses. If the booking has been made with a travel agency, you should contact them and ask about penalty nights. Each travel agency has different regulations.<\/p><p>If the reservation is made directly with us, the hotel will charge 100% of one night penalty (as long as you are leaving the room before 12.00hrs) plus the nights enjoyed and will return the rest of the amount, paying in the same way you paid.<\/p><p>Non-refundable reservations are non-refundable, the penalty is 100%.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1133\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1133\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Returns<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1133\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1133\"><p>In the event of a refund, the hotel will make the refund by the same means of payment (credit card, transfer\/cash&#8230;) and always subtracting the management fees, bank commissions and transfer or credit card costs.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1134\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1134\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Rules of coexistence, established in the reception book and to be complied with by all guests:<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1134\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1134\"><p dir=\"ltr\">The Residence has the right to immediately terminate the accommodation contract, both for stays from tour operators, online points and direct bookings made with us, if the client has repeatedly breached one or more rules and this has been communicated to us.<\/p><p dir=\"ltr\">Minors under 18 years of age must always be accompanied by at least 1 responsible adult. The residence reserves the right to accept bookings from groups of minors accompanied by responsible adults.<\/p><p dir=\"ltr\">All persons staying at the establishment must be registered with their identity document. In the absence of this document, the hotel will refuse entry to undocumented guests.<\/p><p dir=\"ltr\">Whoever damages the building or the inventory is liable to the law within the framework of the current regulations.<\/p><p dir=\"ltr\">Theft and intentional damage will be charged at the actual cost of the material\/damage and will be duly reported.<\/p><p dir=\"ltr\">The costs of replacing damages, loss of keys, as well as bills for outstanding extra charges not paid upon departure, will be charged to the credit card or cash deposit as a guarantee. If no security deposit has been paid, the hotel will be prepared to take legal action against you in accordance with the law. The hotel has 24 hours to process the corresponding charge and to process the invoice.<\/p><p dir=\"ltr\">The apartments reserves the right to charge individuals and groups a cash deposit per booking, which will be refunded on the day of departure when the rooms have been checked and the keys have been returned.<\/p><p dir=\"ltr\">The apartment accepts no liability for bodily injury to guests in the event that the guest has acted recklessly. If the physical damage is between several persons, the relevant authorities will deal with the matter.<\/p><p dir=\"ltr\">The Residencia assumes no legal responsibility for luggage left in the rooms or forgotten in common areas (bicycles, surfboards, kiteboards, etc.). The hotel is also not responsible for cars parked on the hotel property, nor for the loss of money or electronic items.<\/p><p>Guests must respect both daytime and night-time opening hours (especially night-time opening hours) with regard to acoustics. It only takes one complaint from a guest for the hotel staff to request that no more noise is made, both in the common areas and in the rooms.<\/p><p>For our safety and yours, it is forbidden to receive people in your flat who are not registered at reception.<\/p><p>It is forbidden to hold parties in the flats.<\/p><p dir=\"ltr\">Harassment policy<\/p><p>The Tarifa Residence defines harassment as &#8220;repeated inappropriate behaviour, whether direct or indirect, whether verbal, physical or otherwise, carried out by one or more persons against another person or persons, in the workplace and\/or in the performance of their work.&#8221; Such behaviour violates the company&#8217;s Code of Ethics, which clearly states that all employees are to be treated with dignity and respect. Indirect or direct threats of violence, incidents of actual violence and suspicious persons or activities should be reported as soon as possible to a supervisor or management. When reporting a threat or incident of violence, the employee should be as specific and detailed as possible.<\/p><p>Guests must respect the furnishings of the flats. In case of damage or extreme dirtiness in the common areas as well as in the flats, charges will be levied. In addition to the furniture, we also include televisions, TV controls, mirrors, hairdryers, towels, etc.<\/p><p>Smoking is strictly forbidden in the common areas as well as in the flats. In case of non-compliance with this rule, we reserve the right to penalise the client with a fine of 250\u20ac\/apartment.<\/p><p>Any disturbance caused by the client in the common areas or in the flats is considered a serious offence. As well as disrespecting the staff, shouting, threats, physical and psychological abuse of staff or other customers. In this case, the police will be called and the client will be directly expelled from the flats.<\/p><p>Clients have the right to complaint forms and to consult the flat regulations at all times. They will always be at their disposal.<\/p><p>In the event of termination of the accommodation contract;<\/p><p>The Residence has the right to terminate the accommodation contract for non-compliance with the regulations, without refund or compensation in accommodation for other dates for the days not enjoyed.<\/p><p>Clients who have been expelled from the flats do not have the right to book on future occasions.<\/p><p>Cancellation by the client of their booking or stay<\/p><p>Depending on the agency or tour operator with whom the client has booked, there are different cancellation clauses.<\/p><p>We work with two forms of cancellation:<\/p><p>1-The client has the right to cancel the booking. Each reservation contains the cancellation clauses, details of payment and deposit, etc&#8230;<\/p><p>2-At the time of booking the hotel can request a payment or advance payment of your stay. However, if you cancel within the period stipulated in the reservation, the hotel will issue a voucher for the same amount which can be redeemed within the period indicated on the voucher.<\/p><p>Cancellation of accommodation:<\/p><p>The customer during their stay may cancel their accommodation and leave earlier than planned. If the booking has been made through a tour operator or online point of sale external to the hotel, there is no refund of the money, you should consult with the travel agency the relevant cancellation clauses. In the event that the booking has been processed directly with the hotel, the hotel will proceed to manage the payment of the amount, taking into account that the departure must be made before 12 noon and that we charge 100% of one night&#8217;s cancellation.<\/p><p>The hotel can process cancellations on the pages of Booking, Expedia and our website www.laresidenciatarifa.com in the event that the client wishes to modify the days of accommodation, applying the cancellation and modification conditions.<\/p><p>The hotel is not responsible for problems caused by transfers, bus services, trains, etc.<\/p><p>Pets are allowed, as long as you have previously made a reservation for pets. Not all rooms in the hotel are pet friendly. Dogs are not allowed in the restaurant or bar under any circumstances. Dog owners are responsible for the behaviour of their dogs and must bring all the necessary documentation with them at all times. If the animal causes damage or material damage, the owner must take responsibility for it. The owner of the dog is responsible at all times for any physical harm caused to any of the hotel staff or other guests. Excluding the hotel from any complaint.<\/p><p>Guests are forbidden to use any type of explosive or inflammable element in the rooms.<\/p><p>Terms of payment<\/p><p>The invoices for accommodation and meals detailed in the reservation must be paid 100% at check in or at check out.<\/p><p>Invoices can be paid in cash or by credit card. You can also pay by bank transfer at least 5 days before your arrival.<\/p><p>Nominative cheques are not accepted.<\/p><p>If a refund is processed by the hotel, it will be made in the same way. If the client paid by credit card, a credit note will be issued in the same way. Any credit card payment will be accompanied by the corresponding invoice.<\/p><p>All extras that will be issued during your stay must be paid at the time of check out. In the event that the client leaves without paying, the extras will be charged to the credit card left at the time of check in as a deposit. If there is no money available or if there is no deposit, the hotel will sue the client in accordance with current legislation.<\/p><p>If the reservation requires a deposit, this payment must be made by bank transfer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Cancellation clauses and types of reservations\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Type of reservations:<\\\/p><p>From the hotel we offer two types of reservations with different cancellation clauses. At the time of booking, you will be able to see the clause at any time.<\\\/p><p>Our flexible standard rate allows the client to cancel free of charge with the defined advance notice according to the season:<\\\/p><p>High season: 7 days in advance.<\\\/p><p>Medium season: 3 days in advance.<\\\/p><p>Low season: 24 hours in advance.<\\\/p><p>Late cancellations or no-shows are subject to a cancellation fee. The cancellation charges within the periods indicated above are as follows<\\\/p><p>-Stays of one to three days: 100% of the first night.<\\\/p><p>-Stays of four days or more: 100% of the first two nights.<\\\/p><p>Non-refundable rate: the hotel will request payment of 100% of the stay at the time of booking. This payment is non-refundable in case of cancellation.<\\\/p><p>&#8220;No show&#8221; will be charged 100% of the total amount of the reservation up to a maximum of 3 nights (the first three nights) of the stay.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Cancellations after check-in\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The Residence reserves the right to cancel bookings for reasons of &#8220;force majeure&#8221;, for failure of the client to show up at the established time and for failure of the client to pay the amount of the booking in accordance with the established conditions.<\\\/p><p>In circumstances in which The Residence is unable to maintain the reservations or offer the services offered, a full refund of the amount paid will be made or an alternative accommodation in an establishment of a similar category will be offered.<\\\/p><p>The hotel has the right to terminate the accommodation contract for non-compliance with the rules, without refund.<\\\/p><p>During the accommodation period, the client can cancel the stay and leave earlier than planned, taking into account that there are cancellation clauses. If the booking has been made with a travel agency, you should contact them and ask about penalty nights. Each travel agency has different regulations.<\\\/p><p>If the reservation is made directly with us, the hotel will charge 100% of one night penalty (as long as you are leaving the room before 12.00hrs) plus the nights enjoyed and will return the rest of the amount, paying in the same way you paid.<\\\/p><p>Non-refundable reservations are non-refundable, the penalty is 100%.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Returns\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In the event of a refund, the hotel will make the refund by the same means of payment (credit card, transfer\\\/cash&#8230;) and always subtracting the management fees, bank commissions and transfer or credit card costs.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Rules of coexistence, established in the reception book and to be complied with by all guests:\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p dir=\\\"ltr\\\">The Residence has the right to immediately terminate the accommodation contract, both for stays from tour operators, online points and direct bookings made with us, if the client has repeatedly breached one or more rules and this has been communicated to us.<\\\/p><p dir=\\\"ltr\\\">Minors under 18 years of age must always be accompanied by at least 1 responsible adult. The residence reserves the right to accept bookings from groups of minors accompanied by responsible adults.<\\\/p><p dir=\\\"ltr\\\">All persons staying at the establishment must be registered with their identity document. In the absence of this document, the hotel will refuse entry to undocumented guests.<\\\/p><p dir=\\\"ltr\\\">Whoever damages the building or the inventory is liable to the law within the framework of the current regulations.<\\\/p><p dir=\\\"ltr\\\">Theft and intentional damage will be charged at the actual cost of the material\\\/damage and will be duly reported.<\\\/p><p dir=\\\"ltr\\\">The costs of replacing damages, loss of keys, as well as bills for outstanding extra charges not paid upon departure, will be charged to the credit card or cash deposit as a guarantee. If no security deposit has been paid, the hotel will be prepared to take legal action against you in accordance with the law. The hotel has 24 hours to process the corresponding charge and to process the invoice.<\\\/p><p dir=\\\"ltr\\\">The apartments reserves the right to charge individuals and groups a cash deposit per booking, which will be refunded on the day of departure when the rooms have been checked and the keys have been returned.<\\\/p><p dir=\\\"ltr\\\">The apartment accepts no liability for bodily injury to guests in the event that the guest has acted recklessly. If the physical damage is between several persons, the relevant authorities will deal with the matter.<\\\/p><p dir=\\\"ltr\\\">The Residencia assumes no legal responsibility for luggage left in the rooms or forgotten in common areas (bicycles, surfboards, kiteboards, etc.). The hotel is also not responsible for cars parked on the hotel property, nor for the loss of money or electronic items.<\\\/p><p>Guests must respect both daytime and night-time opening hours (especially night-time opening hours) with regard to acoustics. It only takes one complaint from a guest for the hotel staff to request that no more noise is made, both in the common areas and in the rooms.<\\\/p><p>For our safety and yours, it is forbidden to receive people in your flat who are not registered at reception.<\\\/p><p>It is forbidden to hold parties in the flats.<\\\/p><p dir=\\\"ltr\\\">Harassment policy<\\\/p><p>The Tarifa Residence defines harassment as &#8220;repeated inappropriate behaviour, whether direct or indirect, whether verbal, physical or otherwise, carried out by one or more persons against another person or persons, in the workplace and\\\/or in the performance of their work.&#8221; Such behaviour violates the company&#8217;s Code of Ethics, which clearly states that all employees are to be treated with dignity and respect. Indirect or direct threats of violence, incidents of actual violence and suspicious persons or activities should be reported as soon as possible to a supervisor or management. When reporting a threat or incident of violence, the employee should be as specific and detailed as possible.<\\\/p><p>Guests must respect the furnishings of the flats. In case of damage or extreme dirtiness in the common areas as well as in the flats, charges will be levied. In addition to the furniture, we also include televisions, TV controls, mirrors, hairdryers, towels, etc.<\\\/p><p>Smoking is strictly forbidden in the common areas as well as in the flats. In case of non-compliance with this rule, we reserve the right to penalise the client with a fine of 250\\u20ac\\\/apartment.<\\\/p><p>Any disturbance caused by the client in the common areas or in the flats is considered a serious offence. As well as disrespecting the staff, shouting, threats, physical and psychological abuse of staff or other customers. In this case, the police will be called and the client will be directly expelled from the flats.<\\\/p><p>Clients have the right to complaint forms and to consult the flat regulations at all times. They will always be at their disposal.<\\\/p><p>In the event of termination of the accommodation contract;<\\\/p><p>The Residence has the right to terminate the accommodation contract for non-compliance with the regulations, without refund or compensation in accommodation for other dates for the days not enjoyed.<\\\/p><p>Clients who have been expelled from the flats do not have the right to book on future occasions.<\\\/p><p>Cancellation by the client of their booking or stay<\\\/p><p>Depending on the agency or tour operator with whom the client has booked, there are different cancellation clauses.<\\\/p><p>We work with two forms of cancellation:<\\\/p><p>1-The client has the right to cancel the booking. Each reservation contains the cancellation clauses, details of payment and deposit, etc&#8230;<\\\/p><p>2-At the time of booking the hotel can request a payment or advance payment of your stay. However, if you cancel within the period stipulated in the reservation, the hotel will issue a voucher for the same amount which can be redeemed within the period indicated on the voucher.<\\\/p><p>Cancellation of accommodation:<\\\/p><p>The customer during their stay may cancel their accommodation and leave earlier than planned. If the booking has been made through a tour operator or online point of sale external to the hotel, there is no refund of the money, you should consult with the travel agency the relevant cancellation clauses. In the event that the booking has been processed directly with the hotel, the hotel will proceed to manage the payment of the amount, taking into account that the departure must be made before 12 noon and that we charge 100% of one night&#8217;s cancellation.<\\\/p><p>The hotel can process cancellations on the pages of Booking, Expedia and our website www.laresidenciatarifa.com in the event that the client wishes to modify the days of accommodation, applying the cancellation and modification conditions.<\\\/p><p>The hotel is not responsible for problems caused by transfers, bus services, trains, etc.<\\\/p><p>Pets are allowed, as long as you have previously made a reservation for pets. Not all rooms in the hotel are pet friendly. Dogs are not allowed in the restaurant or bar under any circumstances. Dog owners are responsible for the behaviour of their dogs and must bring all the necessary documentation with them at all times. If the animal causes damage or material damage, the owner must take responsibility for it. The owner of the dog is responsible at all times for any physical harm caused to any of the hotel staff or other guests. Excluding the hotel from any complaint.<\\\/p><p>Guests are forbidden to use any type of explosive or inflammable element in the rooms.<\\\/p><p>Terms of payment<\\\/p><p>The invoices for accommodation and meals detailed in the reservation must be paid 100% at check in or at check out.<\\\/p><p>Invoices can be paid in cash or by credit card. You can also pay by bank transfer at least 5 days before your arrival.<\\\/p><p>Nominative cheques are not accepted.<\\\/p><p>If a refund is processed by the hotel, it will be made in the same way. If the client paid by credit card, a credit note will be issued in the same way. Any credit card payment will be accompanied by the corresponding invoice.<\\\/p><p>All extras that will be issued during your stay must be paid at the time of check out. In the event that the client leaves without paying, the extras will be charged to the credit card left at the time of check in as a deposit. If there is no money available or if there is no deposit, the hotel will sue the client in accordance with current legislation.<\\\/p><p>If the reservation requires a deposit, this payment must be made by bank transfer.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45684cf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45684cf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d316e57\" data-id=\"d316e57\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-acc9294 elementor-widget elementor-widget-heading\" data-id=\"acc9294\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Apartaments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaa22d2 elementor-widget elementor-widget-toggle\" data-id=\"eaa22d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2461\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2461\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What type of flats does the building have?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2461\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2461\"><p>Our 16 flats are located in a historic building, restored in 2012 and modernised in 2016 and 2018. Within the walls of Tarifa&#8217;s old town, most of the flats enjoy direct views of the Strait of Gibraltar.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2462\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2462\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How big is the sofa bed?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2462\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2462\"><p>Our flats have a comfortable sofa bed measuring 120cm wide, suitable for one adult or two small children.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2463\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2463\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is there a hairdryer in the flats?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2463\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2463\"><p>Yes, all flats have a hairdryer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2464\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2464\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Do I have special needs, are the facilities adapted?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2464\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2464\"><p>All our common areas are accessible, and the building has a lift that reaches the building. It is necessary to request this type of room in your reservation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2465\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2465\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Are toiletries available?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2465\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2465\"><p>Our flats are committed to sustainable development, which is why they are equipped with toiletries. All toiletries are environmentally friendly.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What type of flats does the building have?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Our 16 flats are located in a historic building, restored in 2012 and modernised in 2016 and 2018. Within the walls of Tarifa&#8217;s old town, most of the flats enjoy direct views of the Strait of Gibraltar.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How big is the sofa bed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Our flats have a comfortable sofa bed measuring 120cm wide, suitable for one adult or two small children.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is there a hairdryer in the flats?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, all flats have a hairdryer.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do I have special needs, are the facilities adapted?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All our common areas are accessible, and the building has a lift that reaches the building. 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All toiletries are environmentally friendly.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0c8b0b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0c8b0b0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6dd24aa\" data-id=\"6dd24aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc2fab3 elementor-widget elementor-widget-heading\" data-id=\"fc2fab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Swimming pool<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13a2050 elementor-widget elementor-widget-toggle\" data-id=\"13a2050\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2051\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2051\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the opening hours of the pool?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2051\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2051\"><p>Swimming pool opening hours are from 10:00 to 20:00, during the summer season we have extended the opening hours until 22:00.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2052\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2052\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-plus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-minus-square\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I eat and drink on the roof?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2052\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2052\"><p>Bringing in food and drink from outside is not allowed, nor is the use of glass. Our pool bar offers a menu of snacks and cocktails to drink in the pool area.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What are the opening hours of the pool?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Swimming pool opening hours are from 10:00 to 20:00, during the summer season we have extended the opening hours until 22:00.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I eat and drink on the roof?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Bringing in food and drink from outside is not allowed, nor is the use of glass. Our pool bar offers a menu of snacks and cocktails to drink in the pool area.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How to get to Apartamentos La Residencia Tarifa How to get there? You can find us in calle alcalde Jes\u00fas number 5, in front of the port of Tarifa. Ubicaci\u00f3n Can we book a parking space? Parking is available on request. It has an additional cost of 10\u20ac\/day. Your stay with us When can I [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6170","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Apartments FAQ - La Residencia Tarifa<\/title>\n<meta name=\"description\" content=\"Get to know our most apartments FAQ. Our frequently asked questions could be the perfect solution for your doubts.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/laresidenciatarifa.com\/en\/apartments-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Apartments FAQ - La Residencia Tarifa\" \/>\n<meta property=\"og:description\" content=\"Get to know our most apartments FAQ. 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