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La Residencia ApartmentsLa Residencia Hotel

A message to our guests

By 21/04/2020 No Comments

     

Dear guests ans travelers,

In the current climate of uncertainty surrounding your holidays and travel plans, we want to take the time to write to you on behalf of everyone at La Residencia Tarifa, to reassure you that your wellbeing and safety is our priority.

We are closely monitoring the situation and taking active steps to mitigate the impact of this event. We wish to thank you for your trust and remain available to answer any queries regarding upcoming stays and events.

Dear reader, let us summarise some of the measures we are implementing at La Residencia Hotel and Apartments :

Feel safe and secure

We have consulted experts and follow their advices on the following changes to our already rigorous cleaning regimens:

  • easy access to hygiene gel, gloves and hand washing stations
  • adaptation of our restaurant and breakfast
  • public areas, wellness area and back-of-house, are regularly cleaned with special attention to high-touch areas such as door handles, lift buttons, etc.
  • we make use of the lastest technology to disinfect surfaces and air (ozone tecnology, using recommended cleaning products and procedures, following the experts guidelines)
  • increase cleaning frequency of air conditioner filters and grids
  • constant training to ensure team members are fully prepared to act and inform you.

Book with confidence

Given the circumstances, we are offering extra flexibility and support for all new bookings made directly through laresidenciatarifa.com,

  • We have updated our cancelation policies to ensure total flexibility
  • Should you have a non-refundable reservation in june or later, we encourage you to pospone your travel dates or offer to issue a voucher valid until the end of 2021.

If you need to make or adjust a reservation, please contact:

Our spirit is alive

We want to see you, to welcome you, to share with you… La Residencia is commited to offer you a true human experience. We will post constant updates on the situation and let you know every measure taken to ensure you and your loved ones a safe holiday with us in Tarifa!

Seguro frente al Covid. Hemos aplicado medidas específicas para prevenir el contagio del virus.